FORMS OF PAYMENT?
- PAYMENT BY BANK TRANSFER
No. account: 0049 4410 19 2110006890 (Banco Santander). SWIFT/BIC: BSCHESMMXXX – IBAN ES31. On behalf of Helliot Bikes.
- Payment by Credit Card
HOW TO BUY?
- Through the web: helliot-bikes.eu (24 h/day 365 days a year) using the “shopping cart” and following the instructions
- By sending an email to: email@example.com
Send us an email specifying the following data:
- Name and surname
- Town, province and Postal code
- Contact phone number
- The product name and quantity
- Form of payment: cash on delivery or by bank transfer (order will be released once received the transfer.)
- WhatsApp: 636596345
Hours: 9:00-14:00 / 15:00-19:30 Monday to Friday.
DELIVERY AND SHIPPING COSTS?
Delivery by transport agency in 24-48 h. The carrier is responsible for contact and take the order to the address provided previously.
DON’T worry about the delivery, so are we!. In case of any problems we’ll contact you.
SIZES OF THE FIXIE HELLIOT?
In the photos you will see measures of bicycles. All our bikes have a standard box size m/l (fits 1′ 65m up to 1′ 85m people), but if you’re very high, up to 1’90 m, we recommend our Tribeca family.
CHANGES, CANCELLATIONS AND REFUNDS?
To change, cancellation or refund of your order contact firstname.lastname@example.org, we will advise you and we will show how to do it.
For performing this return must know that:
The product must be in perfect condition and in its original packaging.
Bicycles not may have been assembled, tested, trasteadas, etc… Helliot Bikes is not responsible for a bad Assembly by the customer.
We always recommend that you take your bike to a specialist shop, as they are usually very economical and rewarding. But if you are brave and encouraged you can download our instruction manual to help you with the assembly of your bike:
You have it available at this link