CONTACT

If you have any doubts or questions, please contact us at

info@helliot-bikes.eu -> (Sales, after-sales, all types of information)

pedidos@helliot-bikes.eu -> (Status, order tracking,…)

incidencias@helliot-bikes.eu – (Returns, product exchange, spare parts, …)

Tel; 636596345 (WhatsApp); (Information, technical characteristics, catalogue request, stock availability,…)

The communication sent will be incorporated into a file for which Fitness House Innovation S.L is responsible. This communication will be used exclusively to process your data to meet your request, always in accordance with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 15/1999 (LOPD), and Spanish Royal Decree 1720/2007 (on the development of the LOPD), on personal data protection. Your data will not be communicated (shared with) to third parties, except by legal obligation, and will be maintained as long as you do not request a cancellation.

At any time you can exercise the right of access, rectification, portability and opposition, or if applicable, the limitation and/or cancellation of the processing, providing it in writing, indicating your personal data to Av/Constitució,24 46136, Museros. or via email to pedidos@helliot-bikes.eu

 

Different ways to contact with us:

 

1) E-mailing

In the e-mail, you should set:

  1. Your order number or personal information.
  2. Detailed explanation of the question.

 

2) Whatssapp

  • Send us a whatssapp at: +0 0 3 4 – 6 3 6 5 9 6 3 4 5