Privacy Policy

In compliance with Chapter II of Law 34/2002, LSSICE, we inform you that this website is the property of ALONSO ASSOCIATES EFECTIVE MARKETING SL, hereinafter also the Provider, domiciled at CALLE AARÓN VIDAL, NUM 6 PUERTA E, 46026 VALÈNCIA, with CIF (Tax ID): B22777155 and email: pedidos@helliot-bikes.eu.

ALONSO ASSOCIATES EFECTIVE MARKETING SL, as the party responsible for this Website and in accordance with the provisions of current regulations on personal data protection, Regulation (EU) 2016/679 of April 27, 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (LOPDGDD), and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), has implemented all security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity, and availability of the data entered.

For the purposes of the provisions of current regulations, ALONSO ASSOCIATES EFECTIVE MARKETING SL informs you that the data you are voluntarily providing will be incorporated into our information systems in order to carry out the necessary commercial and administrative procedures with the website users. The planned operations for the processing are as follows:

• Respond to queries and/or provide information required by the User.
• Carry out the provision of services and/or products contracted or subscribed to by the User.
• Carry out all activities of ALONSO ASSOCIATES EFECTIVE MARKETING SL described in this legal notice.
• Send the website’s newsletter (if subscribed).

The signatory guarantees the veracity of the data provided and undertakes to communicate any changes that may occur in them.

The Provider, by means of an asterisk (*) in the corresponding boxes of the contact form, informs the User of this obligation, indicating which data is necessary. By indicating and entering the data, the User grants unequivocal consent to ALONSO ASSOCIATES EFECTIVE MARKETING SL to process the data provided for the aforementioned purposes.

Failure to provide the requested personal data or failure to accept this data protection policy implies the impossibility of subscribing, registering, or receiving information about the Provider’s products and services.

In accordance with current regulations on personal data protection, the Provider is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in art. 5 of the GDPR, by which they are processed lawfully, fairly, and transparently in relation to the data subject, and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

The DATA CONTROLLER (ALONSO ASSOCIATES EFECTIVE MARKETING SL) guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the Users.

In accordance with these regulations, we inform you that you have the right to request access, rectification, portability, and erasure of your data, and the limitation and objection to its processing by contacting CALLE AARÓN VIDAL, NUM 6 PUERTA E, 46026 VALÈNCIA, or by sending an email to pedidos@helliot-bikes.eu, indicating as Subject: “Data Protection: Exercise of Rights“, and attaching a photocopy of your ID card or any analogous means in law, as indicated by law. You have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out before the withdrawal of consent. You also have the right to file a complaint with the supervisory authority (agpd.es) if you consider that your rights regarding the protection of your data may have been violated.

CONFIDENTIALITY AND DATA TRANSFER TO THIRD PARTIES

The data you provide will be treated confidentially. The Provider has adopted all the technical and organizational measures and all the levels of protection necessary to guarantee security in the processing of data and to prevent its alteration, loss, theft, unauthorized processing, or access, according to the state of technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and registration in files, programs, systems, or equipment, premises, and centers comply with the requirements and conditions of integrity and security established in the current regulations.

ALONSO ASSOCIATES EFECTIVE MARKETING SL will not transfer personal data to third parties, except by legal obligation. However, in the case of being transferred to a third party, prior information would be provided requesting express consent for such transfer. The entity responsible for the database, as well as those involved in any phase of the processing and/or the entities to whom it has been communicated – in any case, always with the corresponding authorization granted by the user – are obliged to observe professional secrecy and to adopt the levels of protection and the necessary technical and organizational measures at their disposal to guarantee the security of personal data, avoiding, as far as possible, unauthorized access, illicit modifications, subtractions, and/or loss of data, in order to ensure the corresponding level of security of the Provider’s files, according to the nature and sensitivity of the data provided by the users of this Website.

ACCEPTANCE AND CONSENT

The User declares to have been informed of the conditions on personal data protection, accepting and consenting to the automated processing of the same by ALONSO ASSOCIATES EFECTIVE MARKETING SL in the manner and for the purposes indicated in this Personal Data Protection Policy.

Through this Privacy Policy, we inform you that the photographs posted on the web are the property of ALONSO ASSOCIATES EFECTIVE MARKETING SL, including those of minors, for which, prior consent from parents, guardians, or legal representatives has been obtained by signing the forms made for this purpose by the centers of which the minors are part. However, the parents, guardians, or representatives of the minors, as holders of the exercise of their rights, and always upon formal written request, may indicate their refusal to the use of the minor’s image; in this case, the image will be shown pixelated.

ACCURACY AND VERACITY OF THE DATA

The user is solely responsible for the veracity and correctness of the data sent to ALONSO ASSOCIATES EFECTIVE MARKETING SL, exempting the Provider from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form.

WEB CONTENT AND LINKS

ALONSO ASSOCIATES EFECTIVE MARKETING SL reserves the right to update, modify, or delete the information contained on the web, and may even limit or deny access to the information.

ALONSO ASSOCIATES EFECTIVE MARKETING SL assumes no responsibility whatsoever for the information contained in third-party websites that can be accessed through “links” from any web page owned by the Provider.

The presence of “links” is for informational purposes only and in no case implies any suggestion, invitation, or recognition of them.

PUBLICATION OF YOUR TESTIMONY

In the event that the user wants to publish their opinion on the web, we inform you that the data provided will be processed to address the proposed suggestions, experiences, or opinions regarding the products and/or services to be published on the website and thus be able to help other users. The data will be kept as long as there is a mutual interest to maintain the purpose of the processing and when it is no longer necessary for that purpose, it will be deleted with adequate security measures to guarantee the pseudonymization of the data or its total destruction. The testimonials will be published on our website. The only personal data that will be published from the testimonial will be their name.

CHANGES TO THIS PRIVACY POLICY

ALONSO ASSOCIATES EFECTIVE MARKETING SL reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.

COMMERCIAL MAIL

In accordance with the LSSICE, ALONSO ASSOCIATES EFECTIVE MARKETING SL does not engage in SPAM practices, therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in each of the forms on the Website, the User has the possibility of giving their express consent to receive our Newsletter, regardless of the commercial information specifically requested.

LEGISLATION

For all purposes, the relationships between ALONSO ASSOCIATES EFECTIVE MARKETING SL and the Users of its telematic services, present on this Website, are subject to Spanish legislation and jurisdiction, to which the parties expressly submit, with the Courts and Tribunals of València being competent for the resolution of all conflicts arising from or related to its use.